Shipping & FAQ's
DOUXRAGS™ ship USPS First Class with tracking and delivery confirmation. You will receive a confirmation email when your order is queued for shipping. Due to the nature of these protective garments, all sales are final.
How long will it take to receive my order?
DOUXRAGS™ are made to order. Please allow 3-5 business days for your order to ship. Once shipped, DOUXRAGS™ typically arrive within 3-7 business days, depending on your geographic location.
I got a shipping confirmation, but my order isn't tracking yet.
Expect delays in tracking due to COVID-19. Thank you for understanding that shipping carrier delays are beyond our control.
I made a mistake on my address.
Auto-fill can be tricky. The most common discrepancy we encounter is due to missing apartment numbers. We encourage you to double-check your address details prior to confirming your order. Our system prints and ships orders EXACTLY as they are typed by the buyer. DOUXRAGS™ is not responsible for items lost, returned, or deemed undeliverables due to incorrect/incomplete address. Returned items are final sale, non-refundable, and will only be re-shipped at buyer's expense.